NHOOD SERVICES FRANCE makes its website https://agence.sccvendome.com/ (hereinafter the “Website”) available to visitors (hereinafter the “Data Subjects”). This Site offers the opportunity to learn about the activities of NHOOD SERVICES France under the SCC VENDOME brand and to benefit, where applicable, from various services.
However, the use of certain services offered on this Site involves the transmission of your personal data.
The protection of personal data and respect for the privacy of our Site’s users are central to our daily concerns.
This document explains, in a fully transparent manner, the rules governing the processing of personal data carried out in connection with the use of the Website:
• This document sets out the framework for processing resulting from data collection carried out via our Website.
• This document also aims to provide a framework for the processing of data collected via cookies and other trackers (hereinafter “Cookies”). It is understood that this processing applies to you only if you have accepted the placement of cookies subject to your consent. You will find further information in the dedicated cookie policy.
NHOOD SERVICES FRANCE, in its capacity as data controller for booking data and in relation to data collected via cookies and trackers, undertakes through this General Data Protection Policy to:
- Ensure the ethical and responsible use of your personal data;
- Comply with the provisions of Regulation (EU) No 2016/679 of 27 April 2016, known as the ‘GDPR’; Law No. 78-17 of 6 January 1978 on data processing, files and freedoms, known as the “Data Protection Act”, in its latest version in force, as well as the standards laid down by the CNIL;
- To provide you with details of the processing of personal data carried out in connection with activities associated with the use of this Website;
- To ensure that you can effectively exercise your rights regarding the personal data collected about you via cookies and trackers.
What is personal data?
‘Personal data’ is any information that allows you to be identified directly or indirectly. Your first and last name or a photograph, for example, may allow you to be identified directly. Your email address allows you to be identified indirectly.
What is processing?
The term ‘processing’ refers to any operation, or set of operations, performed on personal data, regardless of the method used (collection, recording, organisation, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction, etc.).
1. NHOOD SERVICES FRANCE: DATA CONTROLLER
NHOOD SERVICES FRANCE is the data controller for the processing of personal data carried out on its website.
NHOOD SERVICES FRANCE is the data controller as it determines the means and purposes of the processing. Data is collected via registration forms, contact forms, and job application forms for vacancies offered by NHOOD SERVICES FRANCE, as well as via cookies and other trackers.
In this regard, we guarantee to data subjects compliance with the specific legal and regulatory provisions relating to cookies.
In any event, NHOOD SERVICES FRANCE can be contacted at any time, for any type of enquiry, at the following address: NHOOD SERVICES FRANCE is a simplified joint-stock company with a single shareholder and variable
capital, registered with the Lille Métropole Trade and Companies Register under number 534 886 411
. Registered office: 243-245 rue Jean Jaurès - 59650 Villeneuve d'Ascq Intra-Community
VAT number: FR 85 888 171 568
Tel.: + 03 62 53 79 76
Email: dpo@nhood.com
2. DATA PROTECTION OFFICER (DPO) OF NHOOD SERVICES FRANCE
NHOOD SERVICES FRANCE has appointed a Data Protection Officer, known as a “DPO”, whom you may contact to exercise your rights.
You may contact the DPO of NHOOD SERVICES FRANCE by writing to the following addresses:
- By post: NHOOD SERVICES FRANCE – Data Protection Officer – 243-245 rue Jean Jaurès - 59650 Villeneuve d'Ascq;
- By email: dpo@nhood.com
The DPO of NHOOD SERVICES FRANCE is the designated contact for any enquiries regarding the processing of personal data carried out by NHOOD SERVICES FRANCE. In this capacity, the DPO of NHOOD SERVICES FRANCE handles requests relating to the data processing carried out by NHOOD SERVICES FRANCE.
3. DATA COLLECTION POINTS, LEGAL BASIS AND PURPOSES OF PROCESSING
Under this privacy policy, NHOOD SERVICES FRANCE, in its capacity as data controller, undertakes to limit the points at which your data is collected to what is strictly necessary; these collection points are therefore limited to what is described below.
Each data collection point contains comprehensive information (hereinafter the “CNIL Box”) relating in particular to your rights and informing you of the processing carried out on said data.
The Data Controller specifies that the tick boxes (hereinafter “Opt-in”) present on some of our forms allow your data to be used for the specific purposes to which you consent. These purposes are detailed in the information box relating to each tick box. In all cases, this processing will be carried out on the basis of your consent. This data may be used (depending on the opt-in in question) for your subscription to our newsletter, sharing with business partners, etc. In all cases, detailed information will be available in the opt-in.
Our website incorporates several methods of collecting personal data. NHOOD SERVICES FRANCE undertakes to limit the data collected to what is strictly necessary, in accordance with the principle of data minimisation. These methods are:
• Data processing carried out following the completion of contact forms:
The contact form is provided online by NHOOD SERVICES FRANCE, acting as the data controller.
The data collected via this form (Identification data: surname, first name; Contact details: email address) is necessary in order to respond to your enquiry. Fields marked as mandatory are required to process your enquiry. If these are not provided, your enquiry
cannot be processed. This processing is based on our legitimate interest, which does not infringe upon the fundamental rights and freedoms of the data subjects.
The data is accessible only to authorised internal departments responsible for communications and is retained for a maximum period of 3 years from the date of your last contact.
It may be processed by our technical data processors involved in managing the website and hosting the form, acting in accordance with our instructions and in compliance with the GDPR.
To find out more about your rights and how to exercise them, please refer to the relevant section of this Policy.
• Cookies and other trackers:
When you browse our Site, cookies and other trackers may be placed on your device.
Certain cookies are strictly necessary for the Site to function and do not require your consent, in accordance with applicable regulations and the recommendations of the CNIL.
Other cookies (in particular those relating to non-exempt audience measurement, personalisation or advertising) are subject to your prior consent. Your preferences
are managed via our consent management platform operated by Didomi. On your first visit, a banner allows you to accept, refuse or configure the placement of cookies by purpose.
You can change your preferences at any time by clicking on the link “Cookies” at the bottom of the page
. Cookies requiring consent are only placed after you have given your explicit consent.
For a detailed list of the cookies used, their purposes, their retention periods and the identity of their issuers, please consult the preference management module which is accessible at any time.
How do I delete cookies
? Deleting cookies may interrupt or restrict your browsing on the site or prevent you from using certain features. In these and other cases, NHOOD SERVICES FRANCE cannot be held liable for any malfunction of the site or any deterioration in its functionality.
How do I configure cookies on my computer?
Through your browser settings, you can take a number of actions to manage cookies at any time and free of charge.
You can therefore configure your browser so that cookies are stored on your device or, conversely, so that they are rejected, either systematically or depending on the issuer.
You can also configure your browser so that you are asked to accept or refuse cookies on a case-by-case basis, before a cookie is likely to be stored on your device.
As the settings vary by browser, please follow the link below corresponding to your browser to find out more:
To manage cookies in Google Chrome™:
https://support.google.com/chrome/answer/95647?hl=fr
To manage cookies in Internet Explorer™:
http://windows.microsoft.com/fr-fr/internet-explorer/delete-manage-cookies#ie=ie-11
To manage cookies in Mozilla Firefox™:
https://support.mozilla.org/fr/kb/effacer-cookies-supprimer-infos-sites-enregistrees
To manage cookies in Safari™:
http://support.apple.com/kb/ht1677?viewlocale=fr_FR&locale=fr_FR
For other devices (smartphones, tablets, connected devices), please consult your browser’s help menu.
In addition to the solutions mentioned above, there are tools (in the form of browser plug-ins or add-ons) developed by third-party companies that allow you to control the collection and use of cookies.
For further information on cookies, please visit the website of the French Data Protection Authority (CNIL): http://www.cnil.fr/vos-droits/vos-traces/les-cookies/
• Requests regarding the management of your personal data processed by NHOOD SERVICES FRANCE:
You may contact NHOOD SERVICES FRANCE to exercise your rights or for any questions regarding the processing of your personal data:
• By post to the following address: 243-245 rue Jean Jaurès – 59650 Villeneuve d’Ascq, France•
By telephone on: +33 3 62 53 79
76• By email to:
dpo@nhood.comLes The data collected in this context is necessary for the processing of your request and is processed on the basis of NHOOD SERVICES FRANCE’s legitimate interest in responding to enquiries addressed to it, as well as, where applicable, to comply with its legal obligations.
In the event of reasonable doubt regarding your identity, you may be asked to provide proof of identity in order to ensure the confidentiality of your data. This proof of identity will be deleted once verification has been completed.
Correspondence may be retained for the period necessary to process your request, and then archived in accordance with applicable legal obligations. Telephone
conversations may be recorded for the purposes of improving service quality and for evidential purposes. You will be informed of this at the start of the call and may object to such recording. Recordings are retained for a maximum period of six months.
4. RECIPIENTS OF YOUR DATA
Your personal data may be disclosed:
• to our technical processors involved in the hosting, maintenance and security of the Website, cookie management and the administration of information systems, acting exclusively in accordance with our instructions;
• to our service providers involved in the management of applications and human resources;
• to our business partners, only if you have expressly consented to this;
• to administrative or judicial authorities where required by law.
An up-to-date list of our main data processors can be provided on request.
Some of our service providers may be located outside the European Union. In such cases, transfers are governed in accordance with the provisions of Articles 44 et seq. of the GDPR, in particular through the implementation of standard contractual clauses adopted by the European Commission, supplemented, where necessary, by appropriate technical and organisational measures.
5. SECURITY OF YOUR DATA:
NHOOD SERVICES FRANCE implements appropriate technical and organisational measures to ensure the security and confidentiality of personal data, in order to prevent its destruction, loss, alteration or unauthorised access.
All processors acting on behalf of NHOOD SERVICES FRANCE undertake to comply with these same security requirements, in accordance with Article 32 of Regulation (EU) 2016/679 and the amended Law No. 78-17 of 6 January 1978.
NHOOD SERVICES FRANCE has a documented and regularly updated security policy, including in particular:
• strict control of access to data,
• encryption of sensitive data,
• regular backups,
• staff training in good security practices.
In the event of a personal data breach, NHOOD SERVICES FRANCE has an incident notification procedure in accordance with legal requirements.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
In accordance with applicable regulations, you have the following rights with regard to NHOOD:
| Right | Description |
|---|---|
| Right of access | You may ask us for a list of the Data we hold about you and request a copy. |
| Right to erasure and rectification | You have the right to request the deletion of the Data we hold about you or to request its correction if it is inaccurate, incomplete, out of date, etc. |
| Right to object | You may object to us processing your Data for certain purposes, such as sending marketing communications or profiling. |
| Right to data portability | You have the right to ask us to provide your Data in a commonly used, machine-readable, structured format, so that you can transfer it to another data controller. You may also ask us to transfer it directly to another data controller, provided this is technically feasible. |
| Disposal of Personal Data after death | You may also contact us to provide instructions regarding how you wish your Data to be handled after your death. |
However, the exercise of your rights is not absolute, as for certain purposes we are legally obliged to process your Data and therefore to retain it for a defined period. This may include, for example, the processing of your Data in connection with your purchases.
To exercise these rights, simply contact our Data Protection Officer at the following email address: dpo@nhood.com
In particular, you can unsubscribe from our mailing lists directly via the unsubscribe link in our newsletter emails.
Finally, to change your preferences regarding cookies and other trackers, you can consult our cookie policy.
When exercising your rights and for security reasons, we may ask you for certain information to verify your identity.
If you are not satisfied with the response we have provided or if you feel that your rights have not been respected, you may lodge a complaint directly with the CNIL: https://www.cnil.fr/fr/agir.
Changes to the policy
NHOOD SERVICES FRANCE reserves the right to amend this policy at any time to ensure compliance with applicable law.
The date of the last update is shown at the top of the document.